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Desktop Services Depot Jobs

Hartford, Connecticut
<p> Desktop Services Depot TRVJP3137</p><p> Hartford, CT 06183</p><p> 6 Month Contract - Right to Hire</p><p> This position will be for Second Shift in support of this project and will work with an ISC during the hours of 3pm-12am EST. These hours are not firm and can change.</p><p> Demonstrate working knowledge of workstations, configurations and operating systems (Active Directory, Excel, Word, Access, MS System Center Console Management, MS Deployment Tool). Demonstrate advanced hardware knowledge. Demonstrate working knowledge of SCCM Environment and LOB build images. Problem Solving & Decision Making, Business Knowledge & Partnership, Self -Management, Leadership, Planning & Project Management, Organization and Communication skills are required. Knowledge of Remedy, and IT Asset Management are desirable. Handle all manner of PC, laptop and tablet related hardware and operating system configuration as well as Equipment Deployment Project activity including annual refresh project while maintaining daily workload. Depot Staff will image devices, track inventory, ship devices, troubleshoot hardware/software and log files. Maintain process and communication with Engineering and other supporting departments. Process disposal requests from campus locations. Depot staff will be required to participate in after-hours on call support activities as needed and work extended hours to complete project activity or catch up on workload. The main role of this position is to assist with the LOB refresh project of 1000 devices a month. This will involve imaging, QA, Labeling, Shipping and Updating remedy asset for all equipment shipped for Remedy request throughout the US.</p><p> The Depot ISCs will be packing and moving large quantities of equipment and should be able to lift 50 lbs.</p>
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