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Telesales CSR Rep Jobs

Alpharetta, Georgia
<p>COMCAST IS SEEKING ENERGETIC CALL CENTER REPS! PART TIME POSITION FROM 4:00-8:00 p.m.$11.15hr+commission</p><p>Job Summary:Responsible for outbound telephone calls to residential or commercialcustomers for the purpose of prospecting leads/upgrading currentcustomers, promoting products and services, and closing all sales fromnew sales to sales to existing customers.Core Responsibilities:- Makes outbound calls to existing customers to sell products such asHigh Speed Internet, CDV, or Video service as well as displays a strongon focus on goal achievement and results.- Generates prospective customers through cold calling and closes salesgenerated by cold calling by displaying excellent verbal and writtenskills.- Qualifies and follows up with sales leads.- Keeps up-to-date with industry knowledge, as well as the competitiveposture of the Company. Maintains a thorough knowledge of Companyproducts/services.- Informs customers of new services available.- Contacts customers to check quality of services, to discuss past duebills, or to verify installation dates.- Demonstrates strong influencing skills with customers, influencingthem to purchase products and services.- Manages customer interactions by resolving issues and managingcommunication.- Regular, consistent and punctual attendance. Must be able to worknights and weekends, variable schedule(s) and overtime as necessary.- Other duties and responsibilities as assigned.Job Specification:- High School or Equivalent</p>
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